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FAQs

  • What will happen when I contact you?
    First we will send you some information to complete including terms and conditions, a consent form, a survey and screening measures which help to give us an overview of how you are feeling. We will then look at the details you have given us and think about the best next steps. This includes matching you with the clinician we think is best suited to you. Commonly we will recommend an initial assessment appointment at this stage to gather information about the difficulties you are having and give you recommendations about what we think would be useful next. We will then offer you an appointment with the best clinician for you. A list of clinicians and their specialisms can be found on our Meet Our Team page.
  • What services can you offer?
    We offer assesment and therapy for adults and children in many forms. We also offer ASD and ADHD diagnoses as well as cognitive assessments. For a full list of what we offer please see Services and Fees
  • How can I contact you?
    If you are want to submit a referral please go to our 'Referral Form'. We can also be contacted via email with any other queries at: admin@cornwallclinicalpsychology.co.uk
  • What is a Clinical Psychologist?
    A Clinical Psychologist is a clinician providing assessment and treatment of developmental or mental health issues. The methods used by Clinical Psychologists are based on scientific research and evidence.
  • What is the difference between a psychologist and a psychiatrist?
    Clinical and Counselling Psychologists apply therapeutic methods and undertake assessments. They are unable to prescribe medication. Psychiatrists are medical doctors who treat mental health issues with medication and psychotherapy. We do not have psychiatrists in our practice.
  • When will I be given an appointment?
    Our current waiting period is approximately 2-3 months from the point of completing all your forms. Though we aim to shorten this wherever possible, wait time depends entirely on clinician availability.
  • What happens in an Initial Assessment
    During an initial appointment, the clinician will usually ask lots of questions and discuss ideas with the client to gain a full understanding of the situation or symptoms. They will ask about current difficulties, past history and what you would like to achieve. They will then generally present their ideas about the difficulites (a formulation) and the recommendations for how they (or someone else) would be able to help. This is known as an initial assessment. If you would like to take up any of these recommendations then will make a plan to achieve this with you. This could involve therapy sessions or a diagnostic assessment, or both. We will also write you a brief summary letter which will contain these ideas.
  • What will you do with my details?
    We take privacy very seriously and work to the highest data privacy standards. ​ Click here to read our privacy policy
  • Why Choose Us?
    We are local, experienced Clinical and Counselling Psychologists HCPC-registered clinicians trained in gold-standard tools Personalised, in-depth assessments. These are not rushed or checklist-based Reports suitable for schools, EHCPs, workplaces and onward referrals A warm, non-judgemental, neuro-affirming approach We’ve supported hundreds of individuals and families across Cornwall and the South West with professional, sensitive care.
  • Tell me about using AI at Cornwall Clinical Psychology
    Many of our clinicians have begun to use AI technology (called Heidi Health) to assist in appointments. We think of it like a virtual secretary, there taking the notes so that we can concentrate on the conversation with you. Your information will be handled with the utmost care, and Heidi’s use is aimed solely at improving your healthcare experience. Your consent is important for us. You can also choose to opt-out of the use of Heidi during your consultation.
  • Why Seek a Neurodevelopmental Assessment?
    An assessment can help if you or your child are experiencing: Difficulties with attention, focus, or restlessness Sensory sensitivities or struggles with change Emotional outbursts, shutdowns, or meltdowns Social challenges, masking, or burnout Feeling “different” but not knowing why Anxiety, overwhelm, or frequent misunderstandings School, work, or relationship issues that seem persistent A formal assessment can offer: Clarity around your experiences Access to support (educational or workplace accommodations) Better self-understanding and communication A professional report that can be used to inform health and education pathways
  • Do you offer cominbed ADHD and ASD assessments?
    We do! We offer a discount of £300 if individuals want to have both an ADHD and ASD assessment. This is relevant for assessments taking place within approximately 6 months of each other.
  • Will I definitely get a diagnosis?
    We cannot guarantee the outcome of a diagnostic assessment however we will not recommend an assessment if we do not feel there is a high likelihood of receiving a diagnosis. Sometimes it is impossible to tell without doing the full assessment and we will try to let you know if this is the case in order to weigh this up. ​
  • What age do you conduct ADHD assessments from?
    We conduct ADHD assessments from the age of 8. Prior to this we are happy to offer parent only initial assessments to offer advice and strategies. Once the child reaches 8 years of age we are then able to carry out an ADHD assessment, if a clinician deems this suitable.
  • Are your diagnostic assessments accepted?
    Our assessments exceed NICE guidelines and have always been accepted by GPs and NHS services. However there has been a recent move (as a result of stretched services) towards the NHS not allowing individuals with a private diagnosis to then access medication through the NHS. We now have a partner that we can refer you to for children over 11 and adults for ADHD medication.
  • Do you accept Right to Choose?
    No we don't currently as we don't have a contract with the NHS to provide this. Sorry!
  • Am I able to access a prescription for medication for ADHD?
    As Psychologists we are not able to prescribe medication. A Psychiatrist are able to prescribe medication. If an assessment with us leads to an ADHD diagnosis we will give you a way to self refer to a high quality private provider who accepts our diagnoses. This is a quick and easy process.
  • Do you accept payments from 3rd parties?
    We accept payments from other people (for example employers and schools) who are in agreement to paying for diagnostic assessments and/or treatment. Please state this when you make your referral as we will ask them to fill out a form to consent to this. ​ We accept payments from some insurance companies. Please state in your referral request if you are looking for your referral to be funded by a particular company and we will let you know if we are registered with them.
  • What payment methods do you accept?
    We accept payment through stripe. Stripe is an online payment service provider that accepts debit and credit cards.
  • Do you accept Right to Choose?
    No we don't currently as we don't have a contract with the NHS to provide this. Sorry!
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Who should I contact in an emergency?

In a crisis, please contact your GP Surgery, 111, or for urgent Mental Health concerns call the Cornwall and Isles of Scilly 24/7 NHS mental health response line on 0800 038 5300.

Various helplines can be accessed via this link: https://www.nhs.uk/nhs-services/mental-health-services

You can also access urgent support by contacting one of the following services:

  • Text "SHOUT" to 85258 - this will connect you to ShoutUK, a free and confidential 24/7 support service

  • Call 116 123 - this will connect you to Samaritans, a free 24/7 helpline

Cornwall Clinical Psychology

How to Contact Us

Start a new referral here: referral form 

Contact us here for any other queries

Our Privacy policy can be found here

Our Ts and Cs can be found here for reference

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